---
schema_version: "1"
id: 2ba477e9ed16500e78c7f8b234d922f88d376cfc6d41f2860313401614062a9f
title: Turn On the Outlook Integration in Salesforce
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/app_for_outlook_setup_turn_on.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.app_for_outlook_setup_turn_on.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b1a31e9b1a3ca0c8d7140e99b917231f8f867f0cc873e2f2d0a98057ae560c9f
description: Turn on the Outlook integration so your sales reps can access Salesforce in Microsoft® Outlook®.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Turn On the Outlook Integration in Salesforce

Turn on the Outlook integration so your sales reps can access Salesforce in Microsoft® Outlook®.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales Cloud, Service Cloud, and Lightning Platform in: <strong>Essentials</strong>, <strong>Group</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
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        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d151920e82">User Permissions Needed</th>
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        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d151920e82 ">To enable the Outlook Integration </td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d151920e82 ">Customize Application</td>

          </tr>
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1. From Setup, in the Quick Find box, enter Outlook, and then select **Outlook Integration and Sync**.
2. Enable **Let users access Salesforce records from Outlook**.
3. If reps use Outlook on the web, in the Microsoft Outlook Web App Domain section, add the domains that you want to allow access to Salesforce.
    
    If you use Office 365, allow Salesforce access from the Office 365 Outlook on the web domain. If you’re using custom Outlook for the web domains, add those domains to allow access.