When you add email addresses to your Excluded Addresses list, emails and events with those addresses aren’t added to the activity timeline of related Salesforce records. Events aren’t added to the Salesforce calendar. And events aren’t synced between Salesforce and the connected accounts.
Required Editions
| Available in: Lightning Experience |
| Available with Einstein Activity Capture Standard in Sales in Starter, Pro Suite, Professional, and Enterprise Editions |
| Available with Unlimited Edition, Einstein 1 Sales Edition, and Agentforce 1 Edition |
| Available with Einstein for Sales, which is included in Einstein 1 Sales Edition and available for an extra cost in Enterprise and Unlimited Editions |
| Available with Sales Engagement, which is included with Sales in Performance and Unlimited Editions, and available for an extra cost in Professional and Enterprise Editions |
| Available with Revenue Intelligence, which is available for an extra cost in Enterprise and Unlimited Editions |
Note We’re reorganizing the Einstein Activity Capture documentation. We’re
moving some information around, but we aren’t deleting anything.
| User Permissions Needed | |
|---|---|
| To add people to the excluded addresses list: | Use Einstein Activity Capture |
Your Salesforce admin can exclude specific email addresses or domains from data capture and sync for your entire team. They can also exclude specific messages based on keywords and automatic detection of sensitive content. Your personal settings only manage data from your own interactions and don’t impact the capture or sync for anyone else on your team.
- From personal settings, enter Excluded Addresses in the Quick Find box, and then click Excluded Addresses under Einstein Activity Capture.
- Update the Excluded Addresses list.