When a customer joins a queue, Lobby Management can calculate and estimate their wait
time.
Required Editions
| Available in: Lightning Experience. |
| Available in: Enterprise and Unlimited Editions |
Greeters and customers can view and refresh the estimated wait time from these pages.
| Persona |
Where to View Estimated Wait Times? |
| Greeters |
Lobby Management dashboard |
| Guest Users |
Self check-in experience |
| Authenticated Users |
Self check-in experience
My Appointments page
|
