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Update Engagement Channel Type Page Layout for Salesforce Scheduler

To create engagement channel types for Salesforce Scheduler, add the Active and Usage Type fields to the Engagement Channel Type page.

Required Editions

Salesforce Scheduler is available for an extra cost in Lightning Experience.

Asset Scheduling is available for an extra cost in Lightning Experience.
Available in: Enterprise and Unlimited Editions
  1. From Setup, open Object Manager.
  2. Select Engagement Channel Type | Page Layouts | Engagement Channel Type Layout.
  3. From the palette, select Fields, and then drag Active and Usage Type fields into the Engagement Channel Type Detail section.
  4. Save your changes.