If your administrator has configured a given flow to do so, you can pause its
interviews. Pausing is useful, for example, when a call with a customer drops or the customer
can't find their account number and plans to call you back.
Required Editions
| User Permissions Needed |
| To pause a flow interview: |
Run Flows
OR
Flow User field enabled on the user detail
page
|
-
In an open flow interview, click Pause.
-
Explain why you had to pause the flow.
This step is optional, but it helps differentiate between the different flow interviews
that you've paused, especially if you paused multiple interviews of the same flow. This
explanation can be up to 255 characters long.
-
Click OK.
The flow interview is saved until you resume or delete it later. Any valid values that you
entered before you paused are saved with the interview, so you don't have to reenter that
information when you resume.
