Fields in Contact Point Email Records

Fields in contact point email records store multiple email records related to an individual.

Required Editions

Available in: both Salesforce Classic and Lightning Experience
Available in: all editions
Field Description
Active from Date The date when the contact’s email became active.
Active to Date The date when the contact’s email is no longer active.
Best Time to Contact End Time The end time for when the customer prefers to be contacted.
Best Time to Contact Start Time The start time for when the customer prefers to be contacted.
Best Time to Contact Timezone The timezone for when it’s best to contact the customer.
Email Address The email address of the contact.
Email Domain The domain of the contact’s email, which is everything after the @ sign.
Email Latest Bounce Date Time The date and time when an email failed to reach its recipient.
Email Latest Bounce Reason Text The reason why the email didn’t reach its recipient.
Email Mail Box A subset of the contact’s email, which is everything before the @ sign.
Is Primary Indicates whether a contact’s email is their primary email (true) or not (false).
Name The email of the contact.
Parent The ID of the contact’s parent. Only an individual or account can be a contact’s parent.
Preference Rank Specify how this email ranks in terms of preference among the contact’s other emails.
Usage Type

Specify the usage type of this email. For instance, whether it’s a work email or a temporary email. Possible values are:

  • Home
  • Temp
  • Work