---
schema_version: "1"
id: 836d040616f3a4a23a4cec75e6c1cd8e3de8b082bfd11d0dffa01aecab3ea66e
title: Fields in Contact Point Email Records
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/contact_point_email_phone_fields.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.contact_point_email_phone_fields.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: eba9ca4909b71b3b7bcedae6d6a000030dff506b1cb3cd9fbcd375358d9e1139
description: Fields in contact point email records store multiple email records related to an individual.
products:
  - Salesforce Platform
  - Security
release: "264"
---
# Fields in Contact Point Email Records

Fields in contact point email records store multiple email records related to an individual.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: all editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
      <colgroup>
        <col>
        <col>
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d27274e56">Field</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d27274e59">Description</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d27274e56 ">Active from Date</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d27274e59 ">The date when the contact’s email became active.</td>

        </tr>
        <tr class="">
          <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d27274e56 ">Active to Date</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d27274e59 ">The date when the contact’s email is no longer active.</td>

        </tr>
        <tr class="">
          <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d27274e56 ">Best Time to Contact End Time</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d27274e59 ">The end time for when the customer prefers to be contacted.</td>

        </tr>
        <tr class="">
          <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d27274e56 ">Best Time to Contact Start Time</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d27274e59 ">The start time for when the customer prefers to be contacted.</td>

        </tr>
        <tr class="">
          <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d27274e56 ">Best Time to Contact Timezone</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d27274e59 ">The timezone for when it’s best to contact the customer.</td>

        </tr>
        <tr class="">
          <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d27274e56 ">Email Address</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d27274e59 ">The email address of the contact.</td>

        </tr>
        <tr class="">
          <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d27274e56 ">Email Domain</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d27274e59 ">The domain of the contact’s email, which is everything after the @ sign.</td>

        </tr>
        <tr class="">
          <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d27274e56 ">Email Latest Bounce Date Time</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d27274e59 ">The date and time when an email failed to reach its recipient.</td>

        </tr>
        <tr class="">
          <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d27274e56 ">Email Latest Bounce Reason Text</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d27274e59 ">The reason why the email didn’t reach its recipient.</td>

        </tr>
        <tr class="">
          <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d27274e56 ">Email Mail Box</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d27274e59 ">A subset of the contact’s email, which is everything before the @ sign.</td>

        </tr>
        <tr class="">
          <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d27274e56 ">Is Primary</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d27274e59 ">Indicates whether a contact’s email is their primary email (true) or not
            (false).</td>

        </tr>
        <tr class="">
          <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d27274e56 ">Name</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d27274e59 ">The email of the contact.</td>

        </tr>
        <tr class="">
          <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d27274e56 ">Parent</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d27274e59 ">The ID of the contact’s parent. Only an individual or account can be a contact’s
            parent.</td>

        </tr>
        <tr class="">
          <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d27274e56 ">Preference Rank</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d27274e59 ">Specify how this email ranks in terms of preference among the contact’s other
            emails.</td>

        </tr>
        <tr class="">
          <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d27274e56 ">Usage Type</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d27274e59 ">
            <p>Specify the usage type of this email. For instance, whether it’s a work email or a
              temporary email. Possible values are: </p>
            <ul>
              <li>Home</li>
              <li>Temp</li>
              <li>Work</li>
            </ul>
          </td>

        </tr>
      </tbody>
    </table>