Resolving permission issues enables your backup to access all necessary data, preventing an incomplete backup of your ServiceNow instance. If restricted tables are left unaddressed, they can compromise data integrity during recovery.
To resolve permission issues in ServiceNow, the option “Allow access to this table via web services” needs to be checked for each table record in sys_db_object. This option determines whether the table can accept inbound web service requests. More information about table access can be found in the ServiceNow product documentation here.
To update this option for multiple tables at once, use the list editor. Personalize the list view of sys_db_object, and add the column “Allow access to this table via web services.” Alternatively, use the editing form as described here or here.