When you refresh a Salesforce sandbox, create a backup service for it. The refresh assigns a new org ID, so the original service no longer connects to the sandbox.
When you refresh a sandbox in Salesforce, the refresh creates a sandbox with a new org
ID. The original backup service keeps the old org ID, so it no longer connects to the refreshed
sandbox. If you reauthenticate the original service, Backup & Recover returns the error The
authorized Org is different from the service's Original Org.
To back up the refreshed sandbox,
create a service.
- Refresh the sandbox in Salesforce.
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In Backup & Recover, add a service for the refreshed sandbox.
Follow the steps in Back Up Your Data with Backup & Recover for Salesforce and select the Sandbox Data or Sandbox Metadata service type.
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Archive the old service on the Options tab, under General.
Archiving the old service stops Backup & Recover from backing up the old service and generating errors.
This process applies only to sandbox environments.