Stop a running Salesforce backup to fix an error in production data, to modify default backup options, or if the backup process slows down other critical jobs.
-
When a backup (scheduled or on demand) is running on a service, the Abort Backup button
appears. Click Abort Backup.
A confirmation dialog box appears, prompting confirmation.
-
Select a reason to abort the backup:
- Planned production changes
- Configuration changes to backup options
- Prioritization of other activities
- Other
If you choose Other, add a comment. The reason and comment appear in the Auditing log. To view the Auditing log, go to Account Settings, then Auditing.
-
Click Abort.
- A confirmation window appears. All the menu tabs for this service show that the backup has been aborted.
- The Dashboard tab shows an empty circle icon, indicating that the backup has been aborted and isn’t available. The service status shows a Warning.
- In the Backup History tab, you can view a list of the backups performed recently. The aborted backup has a red label (“Aborted”).
- Users of this account receive an email informing them that a backup has been manually aborted.
If you aborted a backup, then later on that day you'll need to perform an on-demand backup. This is required in order to capture any changes made that might have been missed due to the aborted backup.