Understand the difference in workflow access between the user who creates a blueprint
and the user designated as the workflow owner in Agentforce Operations.
Required Editions
| License Required |
|
This feature is a workspace that’s external to your Salesforce org and requires
an Agentforce Operations license.
To purchase an Agentforce Operations license, contact your Salesforce account
executive.
|
The workflow owner has Edit access to workflows and can delete them. The workflow owner
receives updates as tasks complete.
The blueprint creator has Comment access to workflows by default and can't edit or delete them
unless the blueprint creator also has the Admin role.
Each user has exactly one workflow permission level: Edit, Comment, or View.
Workflow Access Levels for Blueprint Creators and Workflow Owners
| Role |
Access level |
Can delete |
| Blueprint Creator |
Comment |
No (unless Admin role) |
| Workflow Owner |
Edit |
Yes |
