Email Bounce Report

The Email Bounce Report contains soft and hard bounced email addresses from all types of email sends from the past year. The at-a-glance KPIs at the top of the report reflect the unique emails sent and breakdowns of delivered vs. bounced emails, and hard vs. soft bounces.

Required Editions

Available in: All Account Engagement Editions

Available Metrics

Field Description
Bounce Date The timestamp of when the email was returned
Bounce Type Indicates the type of bounce: soft or hard
Company The prospect’s company name
Email Address The email address that bounced
Email Name Internal name of the email that bounced
Email Send Type Indicates the type of email, such as automated email, builder email, or specific inbox integration emails.
Prospect Name The prospect’s first and last name
Reason Indicates why the email was returned, such as an invalid user or a blocked domain
Subject The email subject of the email that bounced
Template Name Internal name of the email template used with the email send, if available