The field type defines the kind of data a field captures. Several field types are available in Account Engagement.
Required Editions
| Available in: All Account Engagement Editions |
Character limits noted here apply to custom fields. Limits for default fields vary. Character limits are fixed and can’t be changed. If a value over the character limit is imported, it’s truncated.
| Type | Format and Features |
|---|---|
| Text | Single-line free-form text entry for concise data points. The limit is 65,535 characters for custom fields. |
| Number | Number value. Used for incremental actions and criteria in rules and dynamic lists. |
| Date | Date value. Used for time-based criteria in rules and dynamic lists. |
| Radio Button | Customized radio button. The prospect can select one option out of several. |
| Checkbox | Custom checkbox. The prospect can select multiple options out of several. |
| Dropdown | Custom dropdown menu. The prospect can select one option out of several. |
| TextArea | Multiline free-form text box for detailed information. The limit is 65,535 characters for custom fields. |
| Multi-Select | Custom list. The prospect can select multiple options out of several. |
| Hidden | Invisible field. Used to capture data, but isn’t visible on forms. |
| CRM User | Connects to Salesforce users to serve as a Send From address. You can’t use this field type on forms or form handlers. |