Salesforce Connector for Enterprise Customers

Connect Account Engagement with Salesforce to sync information between prospects, contacts, leads, and other objects. If you have millions of prospects in your database, use these tips to ensure the best performance.

Required Editions

Available in: All Account Engagement Editions

System Resources

The amount of system resources that are used by the Salesforce connector is related to how often information changes in either system. The number of prospects in your database can also affect system resources during a sync. Another factor to consider is data skew, which affects performance, because sometimes when a mapped object changes, all of its related records are synced.

Best Practices for Connecting to Salesforce

By using the Salesforce connector wisely, business units with millions of prospects can have the best possible performance.

Reduce Data Skew
Where possible, reduce data skew in your Salesforce object model. To reduce data skew and improve performance, create multiple business units instead of a single generic one.
Limit Object Relationships
When information is synced from a Salesforce object, it can sync all the related objects. In general, try to have fewer than 30 objects related to each Salesforce object that you sync.
Map Required Information Only
When setting up the Salesforce connector, map only the information that you need.