Create Social Posts

Social posting tools help you manage and post content on Facebook and LinkedIn.

Required Editions

Available in: All Account Engagement Editions
User Permissions Needed
To create social posts: Account Engagement Administrator or Marketing role
Note
Note Keep these points in mind as you create your social post.
  • To track links, use http:// or https://, and use at least three words in each post.
  • Don’t use spaces in file names. Use dashes or underscores instead.
  • A social network sometimes rejects a repost because they look like duplicates. To find failed posts, check the Failed Social Posts table for a message and explanation. Try posting the message again later.
  1. Open the Social page.
    • In Account Engagement, select Marketing and then select Social.
    • In the Lightning app, select Content and then Social.
  2. Click + New Social Post.
  3. Draft your message. Use the Insert Link and Attach Image buttons to insert images.
  4. From the Select Accounts dropdown, choose the accounts that you want to post the message to.
  5. Click Post Now, or schedule a time and date for the post.

To reuse a message across channels, post it to one network first. Then, tweak the message and repost it to a different network. Click the gear icon next to a post, and click Repost.