To limit the number of days Account Engagement stores a customer cookie, you can adjust
the duration of visitor_id and pi_opt_in tracking. The default duration is set to 365
days.
Required Editions
| Available in: All Account
Engagement Editions |
| User Permissions Needed |
| To edit business unit settings: |
Account Engagement Administrator role
|
-
Open the settings for your business unit.
- In Account Engagement, click
and then select
Settings.
- In the Lightning app, select Account Engagement
Settings.
-
For Max Tracking Cookie Duration (days), enter the number of days that you want the cookies
to persist.
-
Save your changes.
When visitors and prospects visit a page with your tracking code, their existing cookies are
updated to the new duration.
