DMO Mappings for Abandoned Page Trigger

For the abandoned page trigger, map profile, engagement, and contact point DMOs with your customer data. Some engagement DMOs require a specific value to be used for a DMO.

This table lists all the DMOs to be mapped for the abandoned page trigger and also specifies whether a specific value is required for a particular field.

To replace a default value with a custom value that matches your data, configure custom engagement values. See Configure Custom Engagement Values for Marketing Triggers.

Category Data Model Object (DMO) Required Fields Field with specific value used for filtration Default Value Data 360 Standard Interactions
Contact Point Contact Point Email DMO (ssot__ContactPointEmail__dlm) (when the channel is selected)
  • Email Address (ssot__EmailAddress__c)
  • Party (ssot__PartyId__c)
     
Contact Point Contact Point Phone DMO (ssot__ContactPointPhone__dlm) (when the channel is selected)
  • Party (ssot__PartyId__c)
  • Telephone Number (ssot__TelephoneNumber__c)
     
Profile Individual DMO (ssot__Individual__dlm)
  • First Name (ssot__FirstName__c)
  • Individual ID (ssot__Id__c)
  • Last Name (ssot__LastName__c)
     
Engagement Product Browse Engagement DMO (ssot__ProductBrowseEngagement__dlm)
  • Engagement Channel Action (ssot__EngagementChannelActionId__c)
  • Engagement Date Time (ssot__EngagementDateTm__c)
  • Individual (ssot__IndividualId__c)
  • Product Browse Engagement ID (ssot__Id__c)
ssot__EngagementChannelActionId__c catalog-object-view-start View Catalog Object
Engagement Product Order Engagement DMO (ssot__ProductOrderEngagement__dlm)
  • Engagement Channel Action (ssot__EngagementChannelActionId__c)
  • Engagement Date Time (ssot__EngagementDateTm__c)
  • Individual (ssot__IndividualId__c)
  • Product Order Engagement ID (ssot__Id__c)
ssot__EngagementChannelActionId__c order-accepted Purchase
Engagement Shopping Cart Engagement DMO (ssot__ShoppingCartEngagement__dlm)
  • Engagement Channel Action (ssot__EngagementChannelActionId__c)
  • Engagement Date Time (ssot__EngagementDateTm__c)
  • Individual (ssot__IndividualId__c)
  • Shopping Cart Engagement ID (ssot__Id__c)
ssot__EngagementChannelActionId__c cart-add Add To Cart
Engagement Website Engagement DMO (ssot__WebsiteEngagement__dlm)
  • Device Locale (ssot__DeviceLocaleId__c)
  • Engagement Date Time (ssot__EngagementDateTm__c)
  • Engagement Type (ssot__EngagementTypeId__c)
  • Individual (ssot__IndividualId__c)
  • Page Name (ssot__PageName__c)
  • Page URL (ssot__PageURL__c)
  • Website (ssot__WebsiteId__c)
ssot__EngagementTypeId__c page-view