For the abandoned page trigger, map profile, engagement, and contact point DMOs with your customer data. Some engagement DMOs require a specific value to be used for a DMO.
This table lists all the DMOs to be mapped for the abandoned page trigger and also specifies whether a specific value is required for a particular field.
To replace a default value with a custom value that matches your data, configure custom engagement values. See Configure Custom Engagement Values for Marketing Triggers.
| Category | Data Model Object (DMO) | Required Fields | Field with specific value used for filtration | Default Value | Data 360 Standard Interactions |
|---|---|---|---|---|---|
| Contact Point | Contact Point Email DMO
(ssot__ContactPointEmail__dlm) (when the channel is
selected) |
|
|||
| Contact Point | Contact Point Phone DMO
(ssot__ContactPointPhone__dlm) (when the channel is
selected) |
|
|||
| Profile | Individual DMO
(ssot__Individual__dlm) |
|
|||
| Engagement | Product Browse Engagement DMO
(ssot__ProductBrowseEngagement__dlm) |
|
ssot__EngagementChannelActionId__c |
catalog-object-view-start |
View Catalog Object |
| Engagement | Product Order Engagement DMO
(ssot__ProductOrderEngagement__dlm) |
|
ssot__EngagementChannelActionId__c |
order-accepted |
Purchase |
| Engagement | Shopping Cart Engagement DMO
(ssot__ShoppingCartEngagement__dlm) |
|
ssot__EngagementChannelActionId__c |
cart-add |
Add To Cart |
| Engagement | Website Engagement DMO
(ssot__WebsiteEngagement__dlm) |
|
ssot__EngagementTypeId__c |
page-view |