---
schema_version: "1"
id: e396995eb981ce0e518d1d5516275c65aacb64fb2e7595113bc2734114989588
title: DMO Mappings for Abandoned Page Trigger
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mktg_admin_dmo_mappings_abandoned_page_trigger.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mktg_admin_dmo_mappings_abandoned_page_trigger.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 91a472765c416436011b5cbe609c543955ff6c86a49ee18ab52b478c1dcb06fe
description: For the abandoned page trigger, map profile, engagement, and contact point DMOs with your customer data. Some engagement DMOs require a specific value to be used for a DMO.
products:
  - Marketing
release: "264"
---
# DMO Mappings for Abandoned Page Trigger

For the abandoned page trigger, map profile, engagement, and contact point DMOs with your customer data. Some engagement DMOs require a specific value to be used for a DMO.

[View supported editions](https://help.salesforce.com/s/articleView?id=mktg.mktg_editions.htm&release=264.0.0&type=5 "Marketing Cloud Next is available in Growth and Advanced editions, and requires Salesforce Enterprise or Unlimited editions. Some features are limited by edition or purchased add-on. All functionality is available in Lightning Experience only.").

This table lists all the DMOs to be mapped for the abandoned page trigger and also specifies whether a specific value is required for a particular field.

To replace a default value with a custom value that matches your data, configure custom engagement values. See [Configure Custom Engagement Values for Marketing Triggers](https://help.salesforce.com/s/articleView?id=mktg.mktg_admin_custom_dmo_values.htm&release=264.0.0&type=5 "Retail marketing triggers detect shopper actions, such as viewing a product or adding an item to a cart, from engagement values in your data model. If your data uses values other than the defaults, configure custom engagement values so that your triggers build audiences from your own data instead of hard-coded defaults.").

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:12.5%">
          <col style="width:12.5%">
          <col style="width:25%">
          <col style="width:25%">
          <col style="width:12.5%">
          <col style="width:12.5%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d45629e70">Category</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d45629e73">Data Model Object (DMO)</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d45629e76">Required Fields</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d45629e79">Field with specific value used for filtration</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d45629e82">Default Value</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d45629e86">Data 360 Standard Interactions</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Category" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e70 ">Contact Point</td>

            <td data-label="Data Model Object (DMO)" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e73 "><a href="https://developer.salesforce.com/docs/data/data-cloud-dmo-mapping/guide/c360dm-contact-point-email-dmo.html" target="_blank">Contact Point Email DMO</a>
              (<code>ssot__ContactPointEmail__dlm</code>) (when the channel is
              selected)</td>

            <td data-label="Required Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e76 ">
              <ul>
                <li>Email Address (<code>ssot__EmailAddress__c</code>)</li>

                <li>Party (<code>ssot__PartyId__c</code>)</li>

              </ul>
            </td>

            <td data-label="Field with specific value used for filtration" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e79 ">&nbsp;</td>

            <td data-label="Default Value" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e82 ">&nbsp;</td>

            <td data-label="Data 360 Standard Interactions" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e86 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Category" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e70 ">Contact Point</td>

            <td data-label="Data Model Object (DMO)" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e73 "><a href="https://developer.salesforce.com/docs/data/data-cloud-dmo-mapping/guide/c360dm-contact-point-phone-dmo.html" target="_blank">Contact Point Phone DMO</a>
              (<code>ssot__ContactPointPhone__dlm</code>) (when the channel is
              selected)</td>

            <td data-label="Required Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e76 ">
              <ul>
                <li>Party (<code>ssot__PartyId__c</code>)</li>

                <li>Telephone Number (<code>ssot__TelephoneNumber__c</code>)</li>

              </ul>
            </td>

            <td data-label="Field with specific value used for filtration" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e79 ">&nbsp;</td>

            <td data-label="Default Value" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e82 ">&nbsp;</td>

            <td data-label="Data 360 Standard Interactions" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e86 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Category" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e70 ">Profile</td>

            <td data-label="Data Model Object (DMO)" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e73 "><a href="https://developer.salesforce.com/docs/data/data-cloud-dmo-mapping/guide/c360dm-individual-dmo.html" target="_blank">Individual DMO</a>
              (<code>ssot__Individual__dlm</code>)</td>

            <td data-label="Required Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e76 ">
              <ul>
                <li>First Name (<code>ssot__FirstName__c</code>)</li>

                <li>Individual ID (<code>ssot__Id__c</code>)</li>

                <li>Last Name (<code>ssot__LastName__c</code>)</li>

              </ul>
            </td>

            <td data-label="Field with specific value used for filtration" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e79 ">&nbsp;</td>

            <td data-label="Default Value" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e82 ">&nbsp;</td>

            <td data-label="Data 360 Standard Interactions" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e86 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Category" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e70 ">Engagement</td>

            <td data-label="Data Model Object (DMO)" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e73 "><a href="https://developer.salesforce.com/docs/data/data-cloud-dmo-mapping/guide/c360dm-product-browse-engagement-dmo.html" target="_blank">Product Browse Engagement DMO</a>
              (<code>ssot__ProductBrowseEngagement__dlm</code>)</td>

            <td data-label="Required Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e76 ">
              <ul>
                <li>Engagement Channel Action
                  (<code>ssot__EngagementChannelActionId__c</code>)</li>

                <li>Engagement Date Time (<code>ssot__EngagementDateTm__c</code>)</li>

                <li>Individual (<code>ssot__IndividualId__c</code>)</li>

                <li>Product Browse Engagement ID (<code>ssot__Id__c</code>)</li>

              </ul>
            </td>

            <td data-label="Field with specific value used for filtration" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e79 "><code>ssot__EngagementChannelActionId__c</code></td>

            <td data-label="Default Value" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e82 "><code>catalog-object-view-start</code></td>

            <td data-label="Data 360 Standard Interactions" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e86 ">View Catalog Object</td>

          </tr>
          <tr class="">
            <td data-label="Category" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e70 ">Engagement</td>

            <td data-label="Data Model Object (DMO)" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e73 "><a href="https://developer.salesforce.com/docs/data/data-cloud-dmo-mapping/guide/c360dm-product-order-engagement-dmo.html" target="_blank">Product Order Engagement DMO</a>
              (<code>ssot__ProductOrderEngagement__dlm</code>)</td>

            <td data-label="Required Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e76 ">
              <ul>
                <li>Engagement Channel Action
                  (<code>ssot__EngagementChannelActionId__c</code>)</li>

                <li>Engagement Date Time (<code>ssot__EngagementDateTm__c</code>)</li>

                <li>Individual (<code>ssot__IndividualId__c</code>)</li>

                <li>Product Order Engagement ID (<code>ssot__Id__c</code>)</li>

              </ul>
            </td>

            <td data-label="Field with specific value used for filtration" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e79 "><code>ssot__EngagementChannelActionId__c</code></td>

            <td data-label="Default Value" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e82 "><code>order-accepted</code></td>

            <td data-label="Data 360 Standard Interactions" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e86 ">Purchase</td>

          </tr>
          <tr class="">
            <td data-label="Category" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e70 ">Engagement</td>

            <td data-label="Data Model Object (DMO)" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e73 "><a href="https://developer.salesforce.com/docs/data/data-cloud-dmo-mapping/guide/c360dm-shopping-cart-engagement-dmo.html" target="_blank">Shopping Cart Engagement DMO</a>
              (<code>ssot__ShoppingCartEngagement__dlm</code>)</td>

            <td data-label="Required Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e76 ">
              <ul>
                <li>Engagement Channel Action
                  (<code>ssot__EngagementChannelActionId__c</code>)</li>

                <li>Engagement Date Time (<code>ssot__EngagementDateTm__c</code>)</li>

                <li>Individual (<code>ssot__IndividualId__c</code>)</li>

                <li>Shopping Cart Engagement ID (<code>ssot__Id__c</code>)</li>

              </ul>
            </td>

            <td data-label="Field with specific value used for filtration" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e79 "><code>ssot__EngagementChannelActionId__c</code></td>

            <td data-label="Default Value" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e82 "><code>cart-add</code></td>

            <td data-label="Data 360 Standard Interactions" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e86 ">Add To Cart</td>

          </tr>
          <tr class="">
            <td data-label="Category" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e70 ">Engagement</td>

            <td data-label="Data Model Object (DMO)" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e73 "><a href="https://developer.salesforce.com/docs/data/data-cloud-dmo-mapping/guide/c360dm-website-engagement-dmo.html" target="_blank">Website Engagement DMO</a>
              (<code>ssot__WebsiteEngagement__dlm</code>)</td>

            <td data-label="Required Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e76 ">
              <ul>
                <li>Device Locale (<code>ssot__DeviceLocaleId__c</code>)</li>

                <li>Engagement Date Time (<code>ssot__EngagementDateTm__c</code>)</li>

                <li>Engagement Type (<code>ssot__EngagementTypeId__c</code>)</li>

                <li>Individual (<code>ssot__IndividualId__c</code>)</li>

                <li>Page Name (<code>ssot__PageName__c</code>)</li>

                <li>Page URL (<code>ssot__PageURL__c</code>)</li>

                <li>Website (<code>ssot__WebsiteId__c</code>)</li>

              </ul>
            </td>

            <td data-label="Field with specific value used for filtration" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e79 "><code>ssot__EngagementTypeId__c</code></td>

            <td data-label="Default Value" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e82 "><code>page-view</code></td>

            <td data-label="Data 360 Standard Interactions" class="slds-cell-wrap" style="vertical-align:top;" headers="d45629e86 ">&nbsp;</td>

          </tr>
        </tbody>
      </table>