DMO Mappings for Abandoned Shopping Cart Trigger

For the abandoned shopping cart trigger, map profile, engagement, and contact point DMOs with your customer data. Some engagement DMOs require a specific value to be used for a DMO.

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This table lists all the DMOs to be mapped for the abandoned shopping cart trigger and also specifies whether a specific value is required for a particular field.

To replace a default with a custom value that matches your data, configure custom engagement values. See Configure Custom Engagement Values for Marketing Triggers.

Category	Data Model Object (DMO)	Required Fields	Field with specific value used for filtration	Default Value	Data 360 Standard Interactions
Contact Point	Contact Point Email DMO (`ssot__ContactPointEmail__dlm`) (when the channel is selected)	Email Address (`ssot__EmailAddress__c`) Party (`ssot__PartyId__c`)
Contact Point	Contact Point Phone DMO (`ssot__ContactPointPhone__dlm`) (when the channel is selected)	Party (`ssot__PartyId__c`) Telephone Number (`ssot__TelephoneNumber__c`)
Profile	Individual DMO (`ssot__Individual__dlm`)	First Name (`ssot__FirstName__c`) Individual ID (`ssot__Id__c`) Last Name (`ssot__LastName__c`)
Product Master	Product DMO (`ssot__Product__dlm`)	Primary Product Category (`ssot__PrimaryProductCategory__c`) Primary Product Subcategory Name (`ssot__PrimaryProductSubCategoryName__c`) Product ID (`ssot__Id__c`) Product Name (`ssot__Name__c`) Product SKU (`ssot__ProductSKU__c`)
Engagement	Product Browse Engagement DMO (`ssot__ProductBrowseEngagement__dlm`)	Engagement Date Time (`ssot__EngagementDateTm__c`) Individual (`ssot__IndividualId__c`) Product Browse Engagement (`ssot__Id__c`)
Engagement	Product Order Engagement DMO (`ssot__ProductOrderEngagement__dlm`)	Engagement Channel Action (`ssot__EngagementChannelActionId__c`) Engagement Date Time (`ssot__EngagementDateTm__c`) Individual (`ssot__IndividualId__c`) Product Order Engagement ID (`ssot__Id__c`) Shopping Cart (`ssot__ShoppingCartId__c`)	`ssot__EngagementChannelActionId__c`	`order-accepted`	Purchase
Engagement	Shopping Cart Engagement DMO (`ssot__ShoppingCartEngagement__dlm`)	Adjusted Total Product Amount (`ssot__AdjustedTotalProductAmount__c`) Data Source ID (`ssot__DataSourceId__c`) Device Locale (ssot__DeviceLocaleId__c) Engagement Channel Action (`ssot__EngagementChannelActionId__c`) Engagement Date Time (`ssot__EngagementDateTm__c`) Individual (`ssot__IndividualId__c`) Product Image URL (`ssot__ProductImageURL__c`) Product View URL (`ssot__ProductViewURL__c`) Shopping Cart (`ssot__ShoppingCartId__c`) Shopping Cart Engagement ID (`ssot__Id__c`) Total Product Amount (`ssot__TotalProductAmount__c`) Total Product Quantity (`ssot__TotalProductQuantity__c`) Web Store (`ssot__WebStoreId__c`) Website (`ssot__WebsiteId__c`)	`ssot__EngagementChannelActionId__c`	`cart-add`, `cart-update`, or `cart-remove`	Add To Cart, Remove From Cart, Replace Cart
Engagement	Website Engagement DMO (`ssot__WebsiteEngagement__dlm`)	Engagement Date Time (`ssot__EngagementDateTm__c`) Individual (`ssot__IndividualId__c`) Website Engagement ID (`ssot__Id__c`)
Engagement	Shopping Cart Product Engagement DMO (`ssot__ShoppingCartProductEngagement__dlm`)	Data Source ID (`ssot__DataSourceId__c`) Engagement Date Time (`ssot__EngagementDateTm__c`) Product (`ssot__ProductId__c`) Product Price (`ssot__ProductPrice__c`) Product Quantity (`ssot__ProductQuantity__c`) Shopping Cart Engagement (`ssot__ShoppingCartEngagementId__c`) Shopping Cart Product Engagement ID (`ssot__Id__c`)