As a Marketing Cloud Engagement customer with Marketing Cloud Next, you consume
Salesforce message credits every time you send a message from Marketing Cloud Next or Marketing
Cloud Engagement.
Required Editions
| Available in: Marketing Cloud Next in Marketing Cloud Engagement Pro,
Corporate, and Enterprise Editions
|
If you’ve used Marketing Cloud Engagement in the past, you’re probably familiar with Super
Messages. Think of message credits as a replacement for Super Messages. However, unlike Super
Messages, you can use message credits to send messages from Marketing Cloud Next. You can also
use message credits to send messages from other Salesforce apps, such as Service Cloud.
The number of message credits available in your account depends on which Marketing Cloud
Engagement edition you use. When you use message credits, you get access to usage reporting
data in Digital Wallet. These dashboards show how many messages you’ve sent in a specific
period and how many of each type of message you have left. You can drill down by messaging
channel, business unit, or destination country.
