The Contact Count report contains information on the total number of contacts in an account, and it runs weekly. The report also shows the Month End Report that runs on the last day of the month.
Important To view this report, enable the Access permission under Contacts.
Find this permission in the Reports Catalog section of the Reports permission
node.
| Field | Description |
|---|---|
| Total distinct contacts |
Number of distinct contacts used for billing purposes, it comprises:
|
| Distinct email addresses | Number of distinct email addresses other than those addresses deleted from the email channel. Unique email addresses used by more than one subscriber are counted only one time in this subtotal. This subtotal doesn’t apply to the formula that computes Total Distinct Contacts. |
| MobilePush contacts | Number of mobile device addresses. This count is only for reference and doesn’t apply to the formula that computes total distinct contacts. |
| MobileConnect contacts | Number of mobile SMS numbers. This count is only for reference and doesn’t apply to the formula that computes total distinct contacts. |
| GroupConnect contacts | Number of mobile LINE addresses. This count is only for reference and doesn’t apply to the formula that computes total distinct contacts. |
| Number of contacts in populations | Contact key counts in populations to whom no sends have been attempted yet. |
| Contacts from Triggered Sends | Total number of contacts associated with triggered sends but not associated with the All Subscribers list or another list in the triggered send configuration. Contacts from triggered sends that are performed at the child BU level aren’t included in Total Distinct Contacts. |
| Leads from Sales and Service Clouds | Number of leads synchronized from Sales and Service clouds using Synchronized Data Sources in MC Connect. |
| Contacts from Sales and Service Clouds | Number of contacts synchronized from the Sales and Service clouds using Synchronized Data Sources in MC Connect. |
| Overlapping Leads and Contacts from Sales and Service Clouds | Number of leads converted to contacts in the Sales and Service clouds based on the two previous subtotals. |
| V2 Leads from Sales and Service Clouds | Number of leads synchronized from Sales and Service Clouds using version 3 or earlier of the Salesforce Connector. |
| V2 Contacts from Sales and Service Clouds | Number of contacts synchronized from Sales and Service Clouds using version 3 or earlier of the Salesforce Connector. |
| Leads, Contacts, and Accounts from Microsoft Dynamics CRM | Number of leads, contacts, and accounts respectively synchronized from Microsoft Dynamics CRM using the Dynamics CRM connector. |