View a Unified Customer Profile

The Unified Customer Profile provides an overview of all information that Personalization collects about a particular user. The information that you see depends on the type of business your administrator selects for your dataset—ecommerce, demand generation, or SaaS.

Required Editions

Permissions Needed
To view a Unified Customer Profile: A role with User/Account Profile View permissions
  1. From the Audiences section of the main navigation, click User Segments.
  2. Double-click a segment.
  3. Double-click a user to open the Unified Customer Profile. The information that displays depends on the business type your administrator selects for the dataset.
    Note
    Note You can also use the Search field at the upper right to find a username, or an Personalization user ID.