User Deletion Impact on Reports

In Marketing Cloud Personalization, some reports run on cumulative statistics, whereas others run on data that's aggregated across individual records. Because reports can use different data gathering or accumulation methods, natural reporting discrepancies can occur when individual records are deleted from the dataset.

Accumulated data, used to show influenced revenue for a dataset or global campaign statistics, is stored separately and doesn’t change when an individual record, like a user profile, is deleted. Aggregated data, like the number of campaign impressions, changes when individual records, like user profiles, are removed.

User Deletion Defined

User deletion refers to deleting a user profile from the dataset. Each of these topics describes deleting user profiles using different methods.

Application Locations Impacted By User Deletion

This table lists the dashboard panels, reports, and page statistics that are directly impacted when you delete user profiles.

Note
Note Deleting user profiles impacts consumption data going forward from the date of deletion. Historical consumption data is not affected.
Location in App Panel / Report / Page Statistics
Dashboard Revenue panel
Activity / Campaign And Goal History panel
Top Campaigns panel
Visitors / Visitor History panel
Reports Purchase Funnel
Goal Completions
Behaviors
Technology
Personalization Consumption
Campaigns Web Campaign statistics
Server-Side Campaign statistics
User Segments User, Membership, and Segment Compare tabs

Application Locations Not Impacted By User Deletion

This table lists the dashboard panels, reports, and page statistics that are not impacted when you delete user profiles.

Location in App Panel / Report / Page Statistics
Dashboard Total Stats / Influence Revenue
Reports Revenue
Goal Comparison
Campaigns Web Campaign list page
Server-Side Campaign list page
Triggered Campaign statistics
Triggered Campaign list page
User Segments Segment list page