Mobile Message-Level Rules

Message-level rules control visibility at the message level based on mobile app user actions and display frequency. For Mobile In-App Message and Mobile Push campaigns, you can use the message level to define who sees your message and when.

Required Editions

Available in: Premium Edition

Target Pages

For Mobile In-App Message and Mobile Push campaigns, you can choose which action triggers the message.

Option Description
With Action Triggers a message after a mobile app user views a specific page. Pages are listed by defined page name. If you include multiple actions, Personalization handles them using OR logic.
With Item Action Triggers a message after a mobile app user views an article or item, makes a purchase, or completes other user behaviors. If you include multiple item actions, Personalization handles them using OR logic.

Display Frequency

To adjust how often a mobile app user sees a message, add a Display Frequency message rule. Display frequency can be based on:

Option Description
Current Visit Sets the maximum number of times a user sees the message per visit.
Interval Sets the maximum number of times a user sees the message over a period of minutes, hours, or days.
All-time Sets the maximum number of times a user sees the message for all time, regardless of the number of visits.