You can authorize the support team to log in to your site to assist with support
issues. You can select the duration of access up to 1 year. The duration period starts as soon
as you grant access.
Required Editions
| Permissions
Needed |
| To grant support team access: |
Administrator permissions |
-
From the main navigation, select .
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Under Support Team Access:
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Enter the number of days, weeks, months, or years.
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From the dropdown, select Day,
Week, Month, or
Year.
The duration period starts when you grant access. For example, if you grant
access for 1 day, the support team loses access exactly 24 hours after you
grant access.
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Click GRANT.
