Journey Builder Roles

Learn about Journey Builder roles in Marketing Cloud Engagement.

User permissions that are applied in Setup override any permissions that are set in the Journey Builder app. See Permissions for Journey Builder

Key
grant access permission granted
deny access permission denied
open access

permission not explicitly granted or denied

An explicitly denied permission always overrides all other permissions. When a permission isn’t explicitly granted or denied, the permission defaults to denied unless another role grants that permission.

Journey Builder Roles
  Marketing Administrator Marketing Viewer Marketing Channel Manager Marketing Security Administrator Marketing Content Editor or Publisher
General Permission Set
Access, View grant access grant access grant access open access grant access
Automation
Create, Edit grant access open access grant access open access grant access
Activate/Stop/Pause/Resume/Send/Schedule (journey state) grant access open access open access open access open access
Delete grant access open access open access open access open access
Sales and Service Cloud
Create Events grant access open access open access open access open access
Create Activities grant access open access open access open access open access
Note
Note If you use the Salesforce Integration package app, the Administrator role also includes Create Events and Create Activities permissions.