Get details about your WhatsApp message performance, including an overview of sends, by
looking at deliveries, bounce rate, and open rate. View breakdowns by day of the week, WhatsApp
business account, WhatsApp channel name, WhatsApp send name, and locale.
Required Editions
| Available in: Intelligence Reports and Intelligence Reports Advanced |
You can filter the WhatsApp performance dashboard by:
- Send date
- Business unit
- Campaign
- WhatsApp business account
- WhatsApp channel name
- WhatsApp send name
- Locale
After you select the filters, click Apply.
The WhatsApp performance dashboard contains these sections:
- WhatsApp Sends — A pivot table that shows a view of WhatsApp
performance. Turn on or off these dimensions and measurements: sends, bounce rate, and open
rate.
- Breakdowns—An analysis of the selected measurement.
- By Day of the Week—A table that shows how the selected measurement
performed for each day of the week. This table can help you determine the best day to optimize
your push notifications.
- By Locale—A pie chart that shows the selected measurement divided by
the mobile operating system.
- By Conversation type—A table that shows how each measurement
performed per conversation type.
