---
schema_version: "1"
id: ea75a41c135493addf164634a735594c62adbc9315b513d63ac4c3ee5860c44c
title: WhatsApp Performance Dashboard
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_dat_dash_whatsapp_perform.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_dat_dash_whatsapp_perform.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 4e2d43c07143157fa17cf1194d4b8cef8582f49c04ed70e10c29c5babba05937
description: Get details about your WhatsApp message performance, including an overview of sends, by looking at deliveries, bounce rate, and open rate. View breakdowns by day of the week, WhatsApp business account, WhatsApp channel name, WhatsApp send name, and locale.
products:
  - Marketing
  - Marketing Cloud Intelligence
release: "264"
---
# WhatsApp Performance Dashboard

Get details about your WhatsApp message performance, including an overview of sends, by looking at deliveries, bounce rate, and open rate. View breakdowns by day of the week, WhatsApp business account, WhatsApp channel name, WhatsApp send name, and locale.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Intelligence Reports and Intelligence Reports Advanced</td></tr></tbody></table>

You can filter the WhatsApp performance dashboard by:

- Send date
- Business unit
- Campaign
- WhatsApp business account
- WhatsApp channel name
- WhatsApp send name
- Locale

After you select the filters, click **Apply**.

The WhatsApp performance dashboard contains these sections:

- **WhatsApp Sends** — A pivot table that shows a view of WhatsApp performance. Turn on or off these dimensions and measurements: sends, bounce rate, and open rate.
- **Breakdowns**—An analysis of the selected measurement.
    - **By Day of the Week**—A table that shows how the selected measurement performed for each day of the week. This table can help you determine the best day to optimize your push notifications.
    - **By Locale**—A pie chart that shows the selected measurement divided by the mobile operating system.
    - **By Conversation type**—A table that shows how each measurement performed per conversation type.