After customers start using promotions, marketing managers can track the usage of
promotions. You can track promotion usage only when the Promotion Reward Application API is used
to update customers' promotion reward details in Salesforce.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Unlimited,
and Developer Editions with Real-Time Offer Management |
Promotion party usage records associate customers with the promotion that they’ve used.
Marketing managers can review promotion party usage records to track:
- Number of orders for which a customer has used a promotion.
- Number of vouchers that a promotion has issued to a customer.
- Number of times a customer has used a promotion.
