---
schema_version: "1"
id: 121bdb7f949130178a9fce67247c69c15893564006740e7ac8cf7cc03ddc905e
title: Ways to Track Customers' Usage of Promotions
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/global_promotions_management_manage_usage.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.global_promotions_management_manage_usage.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 0a0f592cc900cd066d067be1f8c8d4562ffc3120d3347262fd4853fce4e79153
description: After customers start using promotions, marketing managers can track the usage of promotions. You can track promotion usage only when the Promotion Reward Application API is used to update customers' promotion reward details in Salesforce.
products:
  - Marketing
release: "264"
---
# Ways to Track Customers' Usage of Promotions

After customers start using promotions, marketing managers can track the usage of promotions. You can track promotion usage only when the Promotion Reward Application API is used to update customers' promotion reward details in Salesforce.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>,&nbsp;<strong>Unlimited</strong>, and&nbsp;<strong>Developer</strong>&nbsp;Editions with Real-Time Offer Management</td></tr></tbody></table>

Promotion party usage records associate customers with the promotion that they’ve used. Marketing managers can review promotion party usage records to track:

- Number of orders for which a customer has used a promotion.
- Number of vouchers that a promotion has issued to a customer.
- Number of times a customer has used a promotion.