All installed connectors appear in the Installed Solutions page. From here, you can view information about the connector, uninstall, and report an issue.
Required Editions
| User Permissions Needed | |
|---|---|
| To view installed connectors: | Admin |
When uninstalling, you can choose whether to delete all of the connector’s related entities or keep them. If you decide to keep the related entities, the following happens:
- The connector doesn’t appear in the Connect & Mix tab anymore.
- All data streams, templates, and authentications remain as they were.
- The data streams are disabled automatically.
Important If a connector was installed by an app, you can uninstall it by
uninstalling the app.
When reporting an issue about a connector, an email is sent to the developer of the connector. Partners handle issues with partner developed connectors, and Intelligence developers handle issues with Intelligence developed connectors.
- Access the Marketplace main page from the Marketplace tab in Intelligence.
- Click Installed Solutions.
- Select the Connectors tab.
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View information about each connector including:
Connector name Developer Number of data streams using this connector Date it was installed Who installed the connector - To uninstall the connector, click Options and then select Uninstall.
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To report an issue about a connector, select Contact Support.
Depending on the connector developer, either you’re redirected to open a ticket or your email provider appears with an email for you to fill out.