Review the frequently asked questions about B2B referral promotions and understand how you can work around some of the limitations.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, Unlimited, and Developer Editions with Referral Marketing |
| Available in: Enterprise, Performance, and Unlimited Editions with Partner Ecosystem Management - Members or Partner Ecosystem Management - Login. Learn more about Referral Marketing with Partner Ecosystem management. |
Can I Select a Campaign That Consists of Contacts as a Promotion’s Target Audience?
No, the target audience of a B2B referral promotion is always advocates who have a business account record in the org. If you select a campaign to filter a promotion’s target audience, the campaign members must be a business account.
Can I Reward Leads or Opportunities?
Rewards can only be issued to advocates and referred parties who have an Account record. You can reward them at any referral stage if them have an account record.