Reassign the Scheduled Jobs that Generate an Automatic Sitemap Refresh

To generate an automatic sitemap refresh, Salesforce uses an automated process called scheduled jobs. An automatic sitemap refresh requires two scheduled jobs that are associated with the account of the user who most recently published that site. If that user’s account is deactivated, the scheduled jobs can’t run, and your sitemap no longer refreshes automatically. To resume automatic sitemap refreshes, reassign the scheduled jobs that refresh the sitemap to an active or automated user account.

Required Editions

Available in: Salesforce Classic and Lightning Experience

Available in: Enterprise, Performance, and Unlimited Editions

Applies to: LWR and Aura sites

User Permissions Needed
To publish an Experience Cloud site:	Be a member of the site AND Create and Set Up Experiences OR Be a member of the site AND an experience admin or publisher in that site
To edit a scheduled job:	Customize Application

User Permissions Needed

To publish an Experience Cloud site:

Be a member of the site AND Create and Set Up Experiences

Be a member of the site AND an experience admin or publisher in that site

To edit a scheduled job:

Customize Application

From Setup, in the Quick Find box, enter Scheduled Jobs, and then select Scheduled Jobs.
Find the scheduled jobs with job names that start with CommIncrementalSitemapJob or CommSitemapJob and that list the inactive user in the Submitted By column.
Next to the CommIncrementalSitemapJob and CommSitemapJob scheduled jobs submitted by the inactive user, click Del.
Republish all sites for which you deleted the scheduled jobs.
The scheduled jobs are associated with the user who republishes the site. When you associate the scheduled jobs with an automated user account, you ensure that a deactivated user account can’t affect your automatic sitemap refreshes again.
To associate the scheduled jobs with an automated user account of an active user, after you delete the scheduled jobs, visit the site’s sitemap.xml file. To view the sitemap.xml file, navigate to https://site_URL/s/sitemap.xml for Aura sites or https://site_URL/sitemap.xml for LWR sites.

If you have more than one site, repeat these steps for all CommIncrementalSitemapJob and CommSitemapJob scheduled jobs that list the inactive user in the Submitted By column.