Chatter Profile Best Practices and Considerations

Tips and limitations for using Chatter profiles.

Required Editions

Available in: both Salesforce Classic and Lightning Experience
Available in: Essentials, Group, Enterprise, Professional, Performance, Unlimited, Contact Manager, and Developer Editions
  • Information in the About Me section is searchable and makes you more visible to others.
  • Your posts appear in your profile feed and the What I Follow feeds of the people who are following you. To delete your posts, in Salesforce Classic hover over the post and click Delete button for Chatter posts and comments; in Lightning Experience, select Delete from the post’s actions menu.
  • To change your email address, in Salesforce Classic click the edit icon next to the Contact heading; in Lightning Experience, edit your profile.
  • Not all users have profiles. For example, portal users and the Connection User in organizations that use Salesforce to Salesforce don’t have profiles.
  • Chatter External Users have access to a limited number of fields. Available fields include:
    • Name
    • Title
    • Email
    • Company
    • Nickname
  • You can’t choose what displays when a user hovers over a profile.