Customize activity thresholds for posts, comments, and likes to improve the Chatter influence calculation.
Required Editions
| Available in: Salesforce Classic and Lightning Experience |
| Available in: Group, Essentials, Professional, Enterprise, Performance, Unlimited, Developer, and Contact Manager Editions |
| User Permissions Needed | |
|---|---|
| To customize Chatter influence: | Customize Application |
Chatter activity statistics include counts for posts and comments made, comments received, and likes and upvotes on posts and comments.
Note If upvotes are enabled, they
count toward influence as likes received.
- From Setup, enter Influence in the Quick Find box, then select Influence.
-
Change the minimum activity thresholds.
All minimum activity thresholds default to zero. If you set higher thresholds, users who don’t meet all three minimums are considered observers who aren’t counted when calculating influence rank. Users who do meet all three minimums but have relatively low activity are also considered observers, but they’re counted when calculating influence.
-
Click Save.
Chatter influence is recalculated when you save these values.
Warning Use caution when setting new thresholds because users’ influence levels can change immediately.