Chatter Group Limitations in the Salesforce Mobile App

There are limitations when you use the Groups feature in the Salesforce mobile app.

Required Editions

Available in Essentials, Group, Professional, Enterprise, Performance, Unlimited, Developer, and Contact Manager editions.

When using groups in the Salesforce mobile app, you can’t:

  • See live feed updates.
  • Invite customers to join private customer groups.
  • Add records to Chatter groups with customers using the Add Record action.
  • Withdraw requests for joining private groups.
  • Change email and in-app notification settings for groups in Experience Cloud sites.
  • See or customize group member engagement data.
  • Share files with a group unless you’re a member or admin (iOS only)

Group owners and managers can’t remove files from the group files list.