Salesforce provides two Chatter Desktop installers: a standard version for individual installations and a managed version for enterprise deployments.
Required Editions
| Available in: Salesforce Classic |
|
Available in: Group, Professional, Enterprise, Performance, Unlimited, Contact Manager, Developer, and Database.com Editions Salesforce CRM, Approvals, Chatter email notifications, Chatter Invitations, and customer invitations are not available in Database.com. |
The following are the minimum requirements for using Chatter Desktop:
- Windows
- 2.33 GHz or faster x86-compatible processor, or Intel Atom™ 1.6 GHz or faster processor for netbook devices
- Microsoft® Windows® XP, Windows Server® 2003, Windows Server 2008, Windows Vista® Home Premium, Business, Ultimate, or Enterprise (including 64-bit editions) with Service Pack 2, or Windows 7
- 512 MB of RAM (1 GB recommended)
- Mac
- Intel® Core™ Duo 1.83 GHz or faster processor
- Mac OS X v 10.5, 10.6, or v10.7
- 512 MB of RAM (1 GB recommended)
The managed version of Chatter Desktop is ideal for enterprises deploying Chatter Desktop to users who don't have administrator privileges on their machines. The managed version:
- Doesn’t automatically install AIR. Your IT department must obtain a redistribution agreement from Adobe Systems Incorporated and deploy the required version of AIR before they deploy Chatter Desktop
- Requires your IT department to accept the Chatter Desktop managed version end-user license agreement on behalf of the deployed Chatter Desktop users
- Doesn’t automatically post to Chatter when Chatter Desktop first launches
- Doesn’t regularly check Salesforce for new versions
To install the managed version:
-
Deploy Adobe® Integrated Runtime (AIR®) version 2.6 or later (the latest
version is recommended) to the machines where you plan to deploy Chatter Desktop.
AIR is Adobe's cross-platform runtime environment for desktop applications, and is a prerequisite for Chatter Desktop.
Tip Visit these links before deploying AIR:- AIR® overview: http://www.adobe.com/devnet/air/articles/distributing_air_in_enterprise.html
- Information on obtaining an AIR® redistribution license from Adobe Systems Incorporated: http://www.adobe.com/products/air/runtime_distribution1.html
- Installation information: http://help.adobe.com/en_US/air/redist/WS485a42d56cd19641-70d979a8124ef20a34b-8000.html
- Administration information: http://help.adobe.com/en_US/air/admin/WS485a42d56cd1964167ea49bd124ef17d52a-8000.html
- From Setup, enter Chatter Desktop Settings in the Quick Find box, then select Chatter Desktop Settings.
- To download the managed version, click the link.