--- schema_version: "1" id: 8b0a82c19ae85306f694ace094cf4a9d1c7177e0dd3402d896edd1d323760d3b title: Install Chatter Desktop Managed Version collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/experience/264-0-0/collab_desktop_installing_managed_version.md canonical_url: https://help.salesforce.com/s/articleView?id=experience.collab_desktop_installing_managed_version.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 3e09246c65193db4838b476277ef7a55d5e7fab912d24f3798a2730c118ecddb description: "Salesforce provides two Chatter Desktop installers: a standard version for individual installations and a managed version for enterprise deployments." products: - Experiences release: "264" --- # Install Chatter Desktop Managed Version Salesforce provides two Chatter Desktop installers: a standard version for individual installations and a managed version for enterprise deployments. ### Required Editions
Available in: Salesforce Classic

Available in: Group, Professional, Enterprise, Performance, Unlimited, Contact Manager, Developer, and Database.com Editions

Salesforce CRM, Approvals, Chatter email notifications, Chatter Invitations, and customer invitations are not available in Database.com.

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/images/icon_important.png) Important Chatter Desktop was retired in June 2018. For more information, see [Chatter Desktop Retirement](https://help.salesforce.com/articleView?id=000267581&type=1&language=en_US). The following are the minimum requirements for using Chatter Desktop: - Windows - 2.33 GHz or faster x86-compatible processor, or Intel Atom™ 1.6 GHz or faster processor for netbook devices - Microsoft® Windows® XP, Windows Server® 2003, Windows Server 2008, Windows Vista® Home Premium, Business, Ultimate, or Enterprise (including 64-bit editions) with Service Pack 2, or Windows 7 - 512 MB of RAM (1 GB recommended) - Mac - Intel® Core™ Duo 1.83 GHz or faster processor - Mac OS X v 10.5, 10.6, or v10.7 - 512 MB of RAM (1 GB recommended) ![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/images/icon_important.png) Important Chatter Desktop uses Adobe® Integrated Runtime (AIR®), Adobe's cross-platform runtime environment for desktop applications, and runs only on operating systems that Adobe AIR supports. Chatter Desktop doesn’t run on operating systems that Adobe AIR doesn’t support, such as 64-bit Linux. See the Adobe website for information on Adobe AIR. The managed version of Chatter Desktop is ideal for enterprises deploying Chatter Desktop to users who don't have administrator privileges on their machines. The managed version: - Doesn’t automatically install AIR. Your IT department must obtain a redistribution agreement from Adobe Systems Incorporated and deploy the required version of AIR before they deploy Chatter Desktop - Requires your IT department to accept the Chatter Desktop managed version end-user license agreement on behalf of the deployed Chatter Desktop users - Doesn’t automatically post to Chatter when Chatter Desktop first launches - Doesn’t regularly check Salesforce for new versions To install the managed version: 1. Deploy Adobe® Integrated Runtime (AIR®) version 2.6 or later (the latest version is recommended) to the machines where you plan to deploy Chatter Desktop. AIR is Adobe's cross-platform runtime environment for desktop applications, and is a prerequisite for Chatter Desktop. ![Tip](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/images/icon_tip.png) Tip Visit these links before deploying AIR: - AIR® overview: [http://www.adobe.com/devnet/air/articles/distributing\_air\_in\_enterprise.html](http://www.adobe.com/devnet/air/articles/distributing_air_in_enterprise.html) - Information on obtaining an AIR® redistribution license from Adobe Systems Incorporated: [http://www.adobe.com/products/air/runtime\_distribution1.html](http://www.adobe.com/products/air/runtime_distribution1.html) - Installation information: [http://help.adobe.com/en\_US/air/redist/WS485a42d56cd19641-70d979a8124ef20a34b-8000.html](http://help.adobe.com/en_US/air/redist/WS485a42d56cd19641-70d979a8124ef20a34b-8000.html) - Administration information: [http://help.adobe.com/en\_US/air/admin/WS485a42d56cd1964167ea49bd124ef17d52a-8000.html](http://help.adobe.com/en_US/air/admin/WS485a42d56cd1964167ea49bd124ef17d52a-8000.html) 2. From Setup, enter Chatter Desktop Settings in the Quick Find box, then select **Chatter Desktop Settings**. 3. To download the managed version, click the link. ![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/images/icon_important.png) Important Chatter Desktop uses Adobe® Acrobat® Reader to preview PDF files. Before you preview files with Chatter Desktop, download Adobe Acrobat from [Adobe's website](http://www.adobe.com/products/acrobat/readstep2.html), install it, and open it at least once to complete the installation. #### See Also - [Control Access to Chatter Desktop](https://help.salesforce.com/s/articleView?id=experience.collab_desktop_admin.htm&release=264.0.0&type=5 "Chatter Desktop is enabled for most organizations, but administrators can control access to Chatter Desktop.") - [Configure Chatter Desktop Managed Version](https://help.salesforce.com/s/articleView?id=experience.collab_desktop_configuring_managed_version.htm&release=264.0.0&type=5 "Control Chatter Desktop settings by deploying an XML-based configuration file to each user's machine. The configuration in the file overrides the user's settings.")