Here are some functional and industry use cases to consider for predictive AI
solutions.
Functional Solutions
| Function |
Candidate Use Cases |
| Sales |
- Increase conversion
- Improve win probability
- Decrease time to close
- Predict expected revenue
- Decrease churn probability
- Improve sales rep performance
- Increase contract renewals
- Increase quote acceptance
- Increase repeat business
- Increase lifetime value
Read more at Sales Use Cases for Predictive AI Solutions.
|
| Marketing |
- Most likely to purchase
- Email campaign target
- Improve media spend
- Increase advertising ROI
- Increase conversion
Read more at Marketing Use Cases for Predictive AI Solutions
|
| Service |
- Likelihood of escalation
- Increase compliance with SLA
- Minimize risk of churn
- Increase CSAT/NPS
- Decrease TTR
- Reduce handle time
- Improve agent performance
|
| Finance |
- Forecast revenue
- Decrease late payments
- Increase invoice fulfillment
- Decrease returns
- Maximize margin
- Maximize cost reduction
- Reduce attrition
- Reduce compliance risk
- Improve margin
|
| Human Resources |
- Improve employee productivity
- Reduce employee attrition
- Maximize lead scoring
- Likelihood to secure a hire
- Improve candidate targeting
- Identify top performers
|
| Operations |
- Improve inventory management
- Improve network utilization
- Increase on-time delivery
- Maximize cost reduction
- Maximize resource optimization
|
Industry Solutions
| Industry |
Candidate Use Cases |
| Consumer Goods |
- Increase expected revenue by store location/promotion/brand
- Likelihood of stock-out
- Likelihood of cross-sell/upsell
- Increase field rep productivity
- Increase average order value
- Intelligent markdowns
- Improve utilization
- Maximize loyalty score
|
| Financial Services |
- Likelihood to grow
- Likelihood to increase AUM
- Improve operational costs
- Reduce insurance agent attrition
- Reduce compliance risk
- Reduce credit risk
|
| Manufacturing |
- Improve inventory management
- Improve network utilization
- Increase on-time delivery
- Maximize cost reduction
- Resource optimization
|
| Health Care and Life Sciences |
- Reduce readmission risk
- Reduce canceled visit rate
- Increase referral conversion
- Reduce wait/cancellation
- Improve claims routing
- Improve utilization
- Improve program completion
- Improve inventory management
- Improve network utilization
- Increase on-time delivery
- Maximize cost reduction
|