Gift Certificate Site Preferences for B2C Commerce

Set the site preferences that control gift certificate emails and exports in Business Manager, including the sender name and email, the ISML email template, whether certificate codes are masked, and whether the merchant ID is exported.

  1. In Business Manager, click App Launcher App Launcher, and then select Merchant Tools | site | Site Preferences | Gift Certificates
  2. Enter or select the following settings:
    Sender Name Appears on emails sent from Salesforce B2C Commerce to the shopper.
    Sender Email Return address. Appears on emails sent from B2C Commerce to the shopper.
    Email Template Name of the Internet Store Markup Language (ISML) template used to format the email (or template of your choice).
    Gift Certificate Code Masked

    Controls whether to export gift certificate codes in clear text or masked.

    • True: masks all but the first four characters of a gift certificate code
    • False: shows all characters of gift certificate codes in clear text
    Export Merchant ID Controls if the gift certificate merchant ID is exported.
  3. Click Apply.

    For example:

    Sender Name Customer Support
    Sender Email support@salesforce.com
    Email Template marketing/giftcertificateemail.isml
    Gift Certificate Code Masked True