To create product, shipping, and order promotions, the overall steps are the same, but with different rule specifications.
Follow these basic instructions to create a promotion. We recommend you configure promotion preferences and check out before starting. After you've completed your promotion, add it to a campaign or A/B test. Keep in mind when viewing your promotions that a promotion belonging to a disabled campaign still shows an enabled flag. When running multiple promotions at the same time, use compatibility and ranking to prevent undesirable combinations.
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Click App Launcher
, and then select .
To perform standard actions such as opening the selection in a new tab or window, right-click the entry. To turn on or turn off products or globally excluded products, click More. - Click New.
- Complete the fields on the Promotions page, which includes general details, compatibility and exclusivity configuration.
- To manage product exclusions and option exclusions, and import and export of promotion files, click More on the main Promotions page.
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To turn on a promotion-based search on the storefront, set
Searchable to Yes.
This setting makes the promotion eligible for addition to the product search index, so shoppers can find and filter products by an active promotion.
- In the Promotion Rule section, specify the promotion class and enter the required information.
- Click Apply beneath the Promotion class section.
- Configure promotion preferences.
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After you finish configuring the promotion, add it to a campaign, and configure an
A/B test.
Note Promotions and campaigns have their own enabled setting. If you enable a promotion but its parent campaign is disabled, the promotion remains enabled in Business Manager, but it's inactive because the campaign is disabled. - To delete specific promotions, select them and click Delete.
Watch this video to see how to add a discount to a promotion.
If you can’t view the video in full screen, open this link in a new browser tab. Add a Discount to a Promotion.