Administering Your Organization for B2C Commerce

As an administrator, you control users and permissions. You’re responsible for import and export, third-party integration, batch processing, and data replication. Use the Control Center to manage instances. You can also manage client certificates within your environment.

  • Access WebDAV Files for B2C Commerce
    Use the folder browser in Business Manager to easily view and download WebDAV files. You can also use a third-party WebDAV client to view, download, upload, and delete WebDAV files.
  • Change the User Interface Locale for Business Manager
    The Business Manager user interface for B2C Commerce supports multiple languages.
  • Permissions, Users, and Roles in B2C Commerce
    To facilitate efficiency of operation and security when using B2C Commerce, assign and restrict access based on your defined roles. Only a user with the administrator role can control users and permissions.
  • Cross-site Request Forgery (CSRF) Preferences for B2C Commerce
    To protect pages from CSRF attacks, Business Manager injects tokens into requests and logs failed validations. Use the log entries to troubleshoot failed requests.
  • Business Manager Email Configurator
    Use the optional email settings to define your own SMTP server for B2C Commerce customer and platform email delivery.
  • JavaScript and Objects in HTML Attributes for B2C Commerce
    For security reasons, only Business Manager users with strong authentication, such as through multi-factor authentication with Account Manager, can include JavaScript and objects embedded with iframe, object, applet, or embed tags in the HTML attributes of a database object.
  • Global Preferences for B2C Commerce
    Configure global preferences for the entire organization, and sometimes, override those preferences at the site level. Global preferences include setting the time zone, locale, and sequence numbers for a site.
  • Site Preferences in B2C Commerce
    Use site preferences to control the behavior of individual Salesforce B2C Commerce sites. Configure various site preferences.
  • Managing Sites in Business Manager
    In Business Manager, you can manage various aspects of sites, such as the B2C Commerce storefront sites, the Business Manager site itself, and the global static cache.
  • Scheduling Instance Backups in B2C Commerce
    Schedule instance backups.
  • Connect Your B2C Commerce Instance to Salesforce
    Create a trusted data exchange between your B2C Commerce instance and a Salesforce org. This connection gives you access to agentic and cross-cloud experiences, such as Shopper Agent, Merchant Agent, Shopper Profile Sync, and Shopper Notifications.
  • Shopper Profile Sync
    Shopper Profile Sync connects your B2C Commerce shopper data with records in your Salesforce org. This integration automatically syncs registered shoppers as person accounts and provides a unified view of each customer across Commerce, Service, and other Salesforce apps.
  • Set Up Eventing in B2C Commerce
    Use eventing in B2C Commerce to receive notifications when certain data or processing events occur in your Commerce Cloud environment. You enable event types and configure connectors in Business Manager; B2C Commerce routes events directly to your configured connectors.
  • Jobs for B2C Commerce
    Jobs automate routine tasks or long-running processes, such as importing and exporting data, replicating data or code, or building a search index. Jobs can use preconfigured system steps, or a developer can create custom job steps. Run jobs manually as needed or schedule them to run at a specific time or on a recurring basis.
  • Replication in B2C Commerce
    Replication securely copies selected storefront data or a code version from a staging instance to a development or production instance on your Primary Instance Group (PIG). It’s a two-step procedure that first transfers the data or code version, then publishes the data or activates the code version.