--- schema_version: "1" id: 5b72dcc680f54180e7c6b7294dda0cd4e104e750b8338f9ff78d7893506d01f0 title: Administering Your Organization for B2C Commerce collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/cc/264-0-0/b2c_administering_your_organization.md canonical_url: https://help.salesforce.com/s/articleView?id=cc.b2c_administering_your_organization.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 7fb9f241ac7db4f496bd17bf6d44f9a705f074fbdde0cc808324326db56de902 description: As an administrator, you control users and permissions. You’re responsible for import and export, third-party integration, batch processing, and data replication. Use the Control Center to manage instances. You can also manage client certificates within your environment. products: - Commerce - B2C Commerce release: "264" --- # Administering Your Organization for B2C Commerce As an administrator, you control users and permissions. You’re responsible for import and export, third-party integration, batch processing, and data replication. Use the Control Center to manage instances. You can also manage client certificates within your environment. - **[Access WebDAV Files for B2C Commerce](https://help.salesforce.com/s/articleView?id=cc.b2c_access_files_webdav.htm&release=264.0.0&type=5)** Use the folder browser in Business Manager to easily view and download WebDAV files. You can also use a third-party WebDAV client to view, download, upload, and delete WebDAV files. - **[Change the User Interface Locale for Business Manager](https://help.salesforce.com/s/articleView?id=cc.b2c_business_manager_locale.htm&release=264.0.0&type=5)** The Business Manager user interface for B2C Commerce supports multiple languages. - **[Permissions, Users, and Roles in B2C Commerce](https://help.salesforce.com/s/articleView?id=cc.b2c_permissions.htm&release=264.0.0&type=5)** To facilitate efficiency of operation and security when using B2C Commerce, assign and restrict access based on your defined roles. Only a user with the administrator role can control users and permissions. - **[Cross-site Request Forgery (CSRF) Preferences for B2C Commerce](https://help.salesforce.com/s/articleView?id=cc.b2c_csrf_preferences.htm&release=264.0.0&type=5)** To protect pages from CSRF attacks, Business Manager injects tokens into requests and logs failed validations. Use the log entries to troubleshoot failed requests. - **[Business Manager Email Configurator](https://help.salesforce.com/s/articleView?id=cc.b2c_business_manager_email_configurator.htm&release=264.0.0&type=5)** Use the optional email settings to define your own SMTP server for B2C Commerce customer and platform email delivery. - **[JavaScript and Objects in HTML Attributes for B2C Commerce](https://help.salesforce.com/s/articleView?id=cc.b2c_javascript_in_html_attributes.htm&release=264.0.0&type=5)** For security reasons, only Business Manager users with strong authentication, such as through multi-factor authentication with Account Manager, can include JavaScript and objects embedded with `iframe`, `object`, `applet`, or `embed` tags in the HTML attributes of a database object. - **[Global Preferences for B2C Commerce](https://help.salesforce.com/s/articleView?id=cc.b2c_global_preferences.htm&release=264.0.0&type=5)** Configure global preferences for the entire organization, and sometimes, override those preferences at the site level. Global preferences include setting the time zone, locale, and sequence numbers for a site. - **[Site Preferences in B2C Commerce](https://help.salesforce.com/s/articleView?id=cc.b2c_site_preferences.htm&release=264.0.0&type=5)** Use site preferences to control the behavior of individual Salesforce B2C Commerce sites. Configure various site preferences. - **[Managing Sites in Business Manager](https://help.salesforce.com/s/articleView?id=cc.b2c_managing_sites_in_bm.htm&release=264.0.0&type=5)** In Business Manager, you can manage various aspects of sites, such as the B2C Commerce storefront sites, the Business Manager site itself, and the global static cache. - **[Scheduling Instance Backups in B2C Commerce](https://help.salesforce.com/s/articleView?id=cc.b2c_scheduling_instance_backups.htm&release=264.0.0&type=5)** Schedule instance backups. - **[Connect Your B2C Commerce Instance to Salesforce](https://help.salesforce.com/s/articleView?id=cc.b2c_connected_comm_salesforce_connection.htm&release=264.0.0&type=5)** Create a trusted data exchange between your B2C Commerce instance and a Salesforce org. This connection gives you access to agentic and cross-cloud experiences, such as Shopper Agent, Merchant Agent, Shopper Profile Sync, and Shopper Notifications. - **[Shopper Profile Sync](https://help.salesforce.com/s/articleView?id=cc.unified_shopper_profile_sync.htm&release=264.0.0&type=5)** Shopper Profile Sync connects your B2C Commerce shopper data with records in your Salesforce org. This integration automatically syncs registered shoppers as person accounts and provides a unified view of each customer across Commerce, Service, and other Salesforce apps. - **[Set Up Eventing in B2C Commerce](https://help.salesforce.com/s/articleView?id=cc.b2c_configure_event_types.htm&release=264.0.0&type=5)** Use eventing in B2C Commerce to receive notifications when certain data or processing events occur in your Commerce Cloud environment. You enable event types and configure connectors in Business Manager; B2C Commerce routes events directly to your configured connectors. - **[Jobs for B2C Commerce](https://help.salesforce.com/s/articleView?id=cc.b2c_job_creation_management.htm&release=264.0.0&type=5)** Jobs automate routine tasks or long-running processes, such as importing and exporting data, replicating data or code, or building a search index. Jobs can use preconfigured system steps, or a developer can create custom job steps. Run jobs manually as needed or schedule them to run at a specific time or on a recurring basis. - **[Replication in B2C Commerce](https://help.salesforce.com/s/articleView?id=cc.b2c_replication.htm&release=264.0.0&type=5)** Replication securely copies selected storefront data or a code version from a staging instance to a development or production instance on your Primary Instance Group (PIG). It’s a two-step procedure that first transfers the data or code version, then publishes the data or activates the code version.