Remove Verification Methods for Multi-Factor Authentication in B2C Commerce

If you want to replace a multi-factor authentication (MFA) verification method, you can remove registered methods from your Account Manager account.

  1. Log into Account Manager.
  2. Click Account Information.
  3. Under Multi-Factor Verification, click the trash bin icon of the method you want to remove.
    Account Manager displays a message asking you to confirm that you want to remove the method.
  4. Click Remove.
    Note
    Note If you lose your verification method and don’t have a registered backup method, contact your account administrator to restore access to your account.