---
schema_version: "1"
id: f16062ea90d6b3a976d49ed1d661513823ea03692f8dc01240e4c0621f5447db
title: Remove Verification Methods for Multi-Factor Authentication in B2C Commerce
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/cc/264-0-0/b2c_account_manager_remove_verification_methods_for_mfa.md
canonical_url: https://help.salesforce.com/s/articleView?id=cc.b2c_account_manager_remove_verification_methods_for_mfa.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 1a30c34efcb5ad3be26b5bcef4769a50891a533b0d3b352046419374bddcddf5
description: If you want to replace a multi-factor authentication (MFA) verification method, you can remove registered methods from your Account Manager account.
products:
  - Commerce
  - B2C Commerce
release: "264"
---
# Remove Verification Methods for Multi-Factor Authentication in B2C Commerce

If you want to replace a multi-factor authentication (MFA) verification method, you can remove registered methods from your Account Manager account.

[Which Salesforce Commerce Product Do I Have?](https://help.salesforce.com/s/articleView?id=commerce.comm_what_product.htm&language=en_US)

1. Log into Account Manager.
2. Click **Account Information**.
3. Under **Multi-Factor Verification**, click the trash bin icon of the method you want to remove.
    
    Account Manager displays a message asking you to confirm that you want to remove the method.
4. Click **Remove**.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-cc-b2c_merchandiser_administrator-264-0-0-production-enus/ea76f372-6cfa-42a6-8e7c-05c6df7abed8/images/icon_note.png)
    
    Note If you lose your verification method and don’t have a registered backup method, contact your account administrator to restore access to your account.