A/B Test Key Metrics for B2C Commerce

An A/B test configuration requires you to specify the key metric, which is the most important measurement among the metrics collected from test participant activity.

B2C Commerce A/B testing collects the following metrics:

Metric Description
Baskets Number of sessions where one or more products were added to the basket
Basket Rate Baskets per visit
Adds to Baskets Number of products added to the basket
Average Adds per Basket Average number of products added per basket
Units Added to Baskets Number of product units added to the basket
Average Units Added per Basket Average number of units added per basket
Checkouts Number of checkouts started. Add the StartCheckout pipelet to the checkout pipeline to capture the checkout metrics. Otherwise, they remain at 0.
Checkout Rate* Checkouts per visit
Orders Number of orders placed
Conversion Rate Orders per visit
Units Number of units in placed orders
Average Units per Order Average number of units in placed orders
Revenue Revenue of placed orders
Average Revenue per Visit Average revenue of placed orders per visit
Average Order Value Average amount of revenue per placed order in site currency
Sales Velocity Units per test length in hours
Total Discount Amount Total amount of promotion discounts applied in placed orders
Discount Amount with Coupon Total amount of coupon promotion discounts in placed orders
Average Discount Amount with Coupon Average amount of coupon promotion discounts applied per placed order
Discount Amount without Coupon Total amount of non-coupon promotion discounts in placed orders
Average Discount Amount without Coupon Average amount of non-coupon promotion discounts applied per placed order
Note
Note

When a site supports multiple currencies, B2C Commerce collects raw data values across all sessions, regardless of session currency. B2C Commerce converts currency values into the site's default currency. If a shopper places an order during an A/B test, A/B test statistics reflect the converted monetary value.

B2C Commerce updates A/B testing metrics within 10 minutes on a Production instance. On Staging instances, B2C Commerce updates metrics daily overnight. This setting is not configurable.