Configure a C360 Metrics Overview Dashboard

The C360 Metrics Overview dashboard template provides a comprehensive overview of your key performance indicators (KPIs) relevant to C360 features. The dashboard is designed for program managers and stakeholders, offering a detailed breakdown of performance across various dimensions. It enables progress monitoring, identifying areas for improvement, and making data-driven decisions.

Required Editions

View supported editions.
User Permissions Needed
To create and edit Tableau Next dashboards and view Marketplace templates: Tableau Unmetered Platform Analyst or Tableau Next Platform Analyst permission set

This template is designed to work with a data model that incorporates data from multiple parts of your business, like sales, service, marketing, and commerce. Or skip the data configuration steps, and just select this layout to add a data model and metrics manually. For more information about creating models and metrics, see Create Semantic Models and Define Metrics.

  1. On the Tableau Next home page, select Marketplace.
    1. In the Search box, enter C360, and select the C360 Metrics Overview tile.
    2. Or, from a workspace, click Add, and select New Dashboard.
      New Dashboard menu
    3. To view dashboard templates, select From Marketplace.
      Open the Tableau Next Marketplace with existing templates to create a dashboard.
    4. Select the C360 Metrics Overview template tile and click Next.
      Tableau Next Marketplace with the C360 Metrics Overview template selected.
  2. Select a layout for your dashboard, based on where you want to embed it in your flow, and click Next.
    Use full page if you're embedding in a tab. For embedding into a record page, use Compact Horizontal or Compact Vertical. These layouts create dashboards optimized for viewing in headers, footers, or side panels.
  3. Configure your data selections and click Next.
    You can use your own semantic model or skip this step if you don’t have a semantic model yet.
    1. To use an existing semantic model, select the model. The selected model is used to populate the remaining configuration questions.
    2. Select up to 5 data fields to use as dashboard filters.
  4. Configure the metrics and breakdowns for the sections of your dashboards. Then, click Create Dashboard.
    All selections are optional and can be skipped. You can configure a minimum of 1 section and a maximum of 4 sections. On a full page layout, these are collapsible sections and for ‌compact layouts, these are separate dashboard pages. Only metrics associated with the selected model are available for selection.
    1. For each section, define a title, like Sales or Service.
    2. Select up to 4 metrics related to your section title.
    3. Repeat these steps for each section.
      As you complete a section, the options for the next section appear. Simply skip a section if you don’t want to add it.
Example
Example A C360 Metrics Overivew dashboard with the full page layout.
An example C360 dashboard with the full layout and multiple sections.

The template generates the dashboard with your configurations, displaying the installation progress. You can close this window at any time; the dashboard installation continues in the background. After installation is complete, give the dashboard a name, make any edits you want, and then save it to your workspace. If you closed the progress window, on completion, a success message with a link to the dashboard displays.