The Analytics for Communications - Order Tracking app brings insights to track commercial and service orders through various business milestones. Managers can use the Analytics for Communications - Order Tracking dashboards to monitor the order journey, identify orders and tasks that require immediate attention, minimize order fallout risks, and improve SLA adherence.
| Available in: Developer, Enterprise, Performance, and Unlimited editions where B2B Communications Cloud is enabled |
- Deploy Analytics for Communications - Order Tracking
Deploy Analytics for Communications - Order Tracking by assigning permissions, enabling CRM Analytics, and creating and sharing the analytics app for your users. - Use Analytics for Communications - Order Tracking Dashboards
Use the Analytics for Communications - Order Tracking dashboards to monitor the order journey and to identify orders and tasks that require immediate attention. By using these insights, you can develop strategies to minimize order fallout risks and improve SLA adherence.