Open Salesforce Records from CRM Analytics dashboards in New Browser Tabs

Open Salesforce Records from CRM Analytics dashboards in New Browser Tabs

By default, selecting a Salesforce record action in a CRM Analytics dashboard opens the record in a new Lightning Experience tab. To change the default behavior, so that selecting an action opens the record in a new browser tab, enable this setting. The setting applies to dashboards in the CRM Analytics tab and dashboards embedded in Salesforce pages.

Required Editions

Available in: Salesforce Classic and Lightning Experience.
Available for an extra cost in: Enterprise, Performance, and Unlimited Editions. Also available in: Developer Edition
User Permissions Needed
To subscribe to widgets: Use CRM Analytics

To set up CRM Analytics dashboards to open records in new browser tabs, complete the following steps.

  1. From Setup, enter Analytics in the Quick Find box, then select Settings.
  2. Select Open Salesforce records in new browser tabs.
  3. Click Save.