---
schema_version: "1"
id: 742c8a272a8ebecdd5072ca24f4e575da3df5852b6930032fca94fede0dac752
title: Open Salesforce Records from CRM Analytics dashboards in New Browser Tabs
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/analytics/264-0-0/bi_setup_open_records.md
canonical_url: https://help.salesforce.com/s/articleView?id=analytics.bi_setup_open_records.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 0f1f3b53be2797bd295c8bf408954c8c00edb6a3d73ebbf5e90d5be3e986206c
description: By default, selecting a Salesforce record action in a CRM Analytics dashboard opens the record in a new Lightning Experience tab. To change the default behavior, so that selecting an action opens the record in a new browser tab, enable this setting. The setting applies to dashboards in the CRM Analytics tab and dashboards embedded in Salesforce pages.
products:
  - CRM Analytics
  - Cross Cloud
release: "264"
---
# Open Salesforce Records from CRM Analytics dashboards in New Browser Tabs

By default, selecting a Salesforce record action in a CRM Analytics dashboard opens the record in a new Lightning Experience tab. To change the default behavior, so that selecting an action opens the record in a new browser tab, enable this setting. The setting applies to dashboards in the CRM Analytics tab and dashboards embedded in Salesforce pages.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic and Lightning Experience.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available for an extra cost in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions. Also available in: <a href="https://help.salesforce.com/articleView?id=bi_tutorials.htm&amp;language=en_US" target="_blank"><strong>Developer</strong> Edition</a></td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
          <colgroup>
            <col style="width:50%">
            <col style="width:50%">
          </colgroup>
          <thead class="slds-text-title_caps ">
            <tr class="">
              <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d160506e57">User Permissions Needed</th>
            </tr>
          </thead>
          <tbody>
            <tr class="">
              <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d160506e57 ">To subscribe to widgets:</td>
              <td class="slds-cell-wrap" style="vertical-align:top;" headers="d160506e57 ">Use CRM Analytics</td>
            </tr>
          </tbody>
        </table>

To set up CRM Analytics dashboards to open records in new browser tabs, complete the following steps.

1. From Setup, enter Analytics in the Quick Find box, then select **Settings**.
2. Select Open Salesforce records in new browser tabs.
3. Click **Save**.